National Occupation Code (NOC): 60020

Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. They are employed by retail and wholesale sales establishments or they may own and operate their own store.

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Job Duties for Retail and wholesale trade managers

• Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
• Determine merchandise and services to be sold, and implement price and credit policies
• Source and negotiate with vendors when necessary to procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets, authorize expenditures, and monitor revenues
• Evaluate and improve customer service and respond to customer requests and issues
• Address staffing requirements, including the hiring, development and retention of staff

Alternate Job Titles

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• Assistant Manager – Retail
• Assistant Manager – Retail Trade
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• Computer Products Store Manager
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• Furniture Store Manager
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• Gas Station Manager
• General Store Manager
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• Grocer
• Hardware Store Manager
• Jewellery Store Manager
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• Liquor Store Manager
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• Management Trainee – Retail
• Manager – Retail Store Chain
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• Pharmacy Manager – Retail
• Philatelist
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• Photographic Studio Manager
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